Responsible Gaming
Gaming Should Be Entertainment
At A Year on the Wharf, we believe that online gaming should be an enjoyable form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. If you find yourself relying on gaming as income, it may be time to reassess your gaming habits and seek support.
We're committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with online casinos.
Age Verification
In Australia, you must be at least 18 years of age to participate in online gambling activities. We strictly enforce age verification at registration and during account creation.
If you are under the legal gambling age in your jurisdiction, please do not attempt to access gaming platforms. Parents and guardians are encouraged to use available parental controls and monitoring tools to protect young people from accessing gambling websites.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs, you may be developing a problem with gambling:
- Gambling with larger amounts of money than intended
- Repeatedly trying to win back losses (chasing losses)
- Spending increasing amounts of time thinking about gambling or planning the next gambling session
- Hiding gambling activity from family, friends, or healthcare providers
- Neglecting work, study, family responsibilities, or hobbies due to gambling
- Borrowing money or using savings to fund gambling
- Experiencing anxiety, depression, or mood changes related to gambling outcomes
- Becoming irritable or anxious when attempting to reduce gambling
- Lying about the amount of time or money spent gambling
- Jeopardising relationships, employment, or educational opportunities
If you recognise these signs in yourself or someone you know, please reach out for help immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos, including those featured on A Year on the Wharf, offer the following tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of losses you're willing to accept during a gaming session
- Reality Checks: Receive pop-up reminders at regular intervals showing how long you've been gaming and how much you've spent
- Session Time Limits: Automatically end your gaming session after a predetermined time period
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming platforms
- Account Closure: Permanently close your account if you wish to stop gaming entirely
Take advantage of these tools to maintain responsible gaming habits. Most can be accessed through your account settings.
Support & Help Resources
If you're struggling with problem gambling, you are not alone. The following organisations offer free, confidential support:
Australia
- Gambling Help Online – Free counselling and support services for all Australians
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
United Kingdom
- GamCare – Free support, advice, and counselling for problem gamblers
www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Resources and support for problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources
www.ncpgambling.org
Phone: 1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
www.bzga.de
Take Action Today
If you believe you may have a problem with gambling, or if someone you care about is struggling, please seek help immediately. There is no shame in reaching out—support services are confidential, free, and staffed by trained professionals who understand problem gambling.
Contact one of the organisations listed above or speak with your GP or healthcare provider. Recovery is possible, and help is available.
Remember: Gaming is meant to be fun. If it's no longer enjoyable, it's time to seek support.